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Recall Campaign: Reprogram Advanced Crash Safety Module (65 04 15)

Publication date: 2015-03-01
Reference number: 65 04 15

RECALL CAMPAIGN: REPROGRAM ADVANCED CRASH SAFETY MODULE

RECALL CAMPAIGN: REPROGRAM ADVANCED CRASH SAFETY MODULE

SERVICE CAMPAIGN BULLETIN

Reference Number(s): SI B65 04 15, Date of Issue:  March 2015
BMW: F33 (4 Series Convertible); Produced from November 1, 2014 to February 27, 2015
GROUP: Audio, Navigation, Monitors, Alarms, SRS
Superceded Bulletin(s): SI B65 04 15, Date of Issue:  March 2015

This Service Information bulletin supersedes SI B65 04 15 dated March 2015. 

SUBJECT

Recall Campaign: Reprogram Advanced Crash Safety Module 

SITUATION

Recall Campaign: Delivery stop for F33 ACSM4 control unit, which needs reprogramming.

AFFECTED VEHICLES

This Recall Campaign involves F33 4 Series Convertibles produced from 11/1/2014 to 2/27/2015.

First check if a Recall Campaign label with a code number 733  is already attached to the B-pillar.

If a code number 733  has been punched out, the Recall Campaign has already been performed and no further action is necessary.

Check the I-Level of the vehicle. If it is the same or higher than I-Level 15-03-502, the Recall Campaign has already been done. 

For the Delivery Stop vehicles: 

Vehicles which require this Recall Campaign will initially only be identified with the "Vehicle Comment" shown below:

For the newly added retailed and remaining Delivery Stop vehicles: 

The system will be updated shortly to have this Recall Campaign show "Open" when checked either in the "Service Menu" of DCSnet (Dealer Communication System) or with the Key Reader.

CAUSE

ACSM4 software error

CORRECTION

Program the affected vehicles with ISTA/P 3.55.1 or higher (I-Level F020-15-03-502 or higher).

PROCEDURE

NOTE: Before programming the vehicle with ISTA/P, if the vehicle has not been sold, check whether the vehicle has transport mode deleted. This is typically done during the QC1/PDI process.

Check the current I-level of the vehicle using the Key Reader. If the vehicle has a lower I-level (F020-15-03-502), program and code the vehicle with ISTA/P 3.55.1 or higher.

ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software. After programming the vehicle, the I-Level will be F020-15-03-502 or higher.

For information on programming and coding with ISTA/P, refer to CenterNet/Aftersales Portal/Service/Workshop Technology/Vehicle Programming.

LABEL INSTRUCTIONS

G09882530

This Recall Campaign has been assigned code number 733  . After the vehicle has been checked and/or corrected, obtain a label (SD 92-464) and:

  1. Emboss your BMW center warranty number in the middle of the label (1);
  2. Punch out code number 733  (2), printed on the label; and
  3. Affix the label to the -pillar as shown.

If the vehicle already has a label from a previous Service Action/Recall Campaign, affix the new label next to the old one. Do not affix one label on top of another one, because a number from an underlying label could appear in the punched-out hole of the new label.

WARRANTY INFORMATION

IMPORTANT: With the release of this bulletin, your center can perform the outlined repair procedure. However, the claim submission details are still being finalized. Please DO NOT  submit your claim until Monday, March 16, 2015.

Reimbursement for this Recall Campaign will be via normal claim entry utilizing the following information:

Defect Code:  00 65 83 02 00 

Completion before and after vehicle delivery to the customer 

Labor Operation: Labor Allowance: Description:
00 63 527 1 FRU Programming and coding in conjunction with another campaign or repair (vehicle is already at the specified "Target" integration level or higher, no repair is necessary) (Plus work)

Or:

Completion before vehicle delivery to the customer or the vehicle is already in the workshop 

Labor Operation: Labor Allowance: Description:
00 63 528 8 FRU Program and encode control units (includes connecting an approved battery charger/power supply and performing a vehicle test) (Plus work)

Or:

Completion after vehicle delivery to the customer 

Labor Operation: Labor Allowance: Description:
00 63 003 9 FRU Program and encode control units (includes connecting an approved battery charger/power supply and performing a vehicle test) (Main work)

Vehicle Programming and Encoding

If a vehicle control module or component was working properly and/or had no related faults stored prior to vehicle programming and it fails to program correctly and/or requires initialization, this additional work must be claimed with separate labor operations under the defect code listed above; refer to KSD2.

Repairs to address control modules and/or components with pre-existing conditions are not eligible to be claimed under the defect code listed in this bulletin.

ADDITIONAL INFORMATION

BMW centers must ensure Recalls are completed after having been notified by BMW of North America, LLC (BMWNA) that a safety-related defect or noncompliance exists in any motor vehicle or item of replacement equipment in the center's possession at the time of notification. In BMW NA's case, this notification would typically be made by the issuance of a Recall notification in the form of a Service Information bulletin (SIB) or transmission of a Dealer Communication System (DCS) Recall message. 

Under the National Traffic and Motor Vehicle Safety Act of 1966, as amended, if a Recall campaign is announced by BMW NA, centers must ensure that all Recalls on new vehicles and new items of replacement equipment are completed BEFORE delivery to the consumer. This means that centers may not legally deliver new motor vehicles or new items of replacement equipment to consumers with an open Recall. 

The Safety Act also prohibits centers from selling or leasing the motor vehicle or item of replacement equipment, unless and until the open Recall has been completed BEFORE delivery. This also pertains to vehicles in the Certified Pre-Owned program, and to items of replacement equipment. 

Finally, BMW centers should not sell or use parts that have been recalled by BMW NA. Please follow the specific instructions provided by BMW NA on the return or disposition of the parts.